Trox Launches New SHIELD Protection Program for Chromebooks and Other Mobile Devices

News / October 21, 2020

The Program is Part of Trox’s Lifecycle Management Services

PHOENIX, Ariz. – Oct. 21, 2020 – Trox, a leading North American provider of education technology and collaboration solutions, today announced the launch of its new proprietary Trox SHIELD℠ Protection Program for Chromebooks and other mobile devices.

Trox SHIELD helps educators protect their technology investment by ensuring that mobile devices and remain in circulation. Offering a zero cost of ownership guarantee for devices, Trox SHIELD extends the original manufacturer’s warranty and covers accidental damage. Trox certified technicians repair damaged devices, which allows IT teams to focus on supporting students and teachers.

“Demand for Chromebooks and laptops is at an all-time high for schools. Devices that are damaged in transit puts significant strain on limited budgets and IT resources,” said Sarah Kydd, Chief Operating Officer, Trox. “With many schools offering remote or blended learning, ensuring that students have working devices is more important than ever. That’s why we added Trox SHIELD to our robust lifecycle management services.”

Trox recently opened an 80,000-square-foot facility in Dallas where most of the repairs and shipping for U.S. customers will take place. The facility also serves as the company’s lifecycle management hub for white glove, repair, maintenance and asset disposition.

“A school’s investment in technology is only the start. Trox is uniquely positioned to offer the full spectrum of lifecycle management services schools need to feel assured that their assets are tracked through their entire lifespan for improved accountability and reduced costs,” Kydd added.

For information about the Trox SHIELD Protection Program, visit To learn more about Trox’s lifecycle management services, visit

About Trox

For nearly 40 years, Trox has championed the use of technology to broaden access and improve learning. As North America’s leading education technology provider, the company empowers educators to confidently purchase, implement, use, and manage technology resources by using technology to address their challenges and improve the learning landscape. Trox’s expansive product portfolio, combined with its deep understanding of how technology can be used to manage, teach, and learn, makes the company a beloved partner to tens of thousands of districts across the U.S. and Canada. Providing technology that is in use by over 20 million students daily, Trox is committed to driving transformative change in education by enabling Learning without Limits™. Learn more at or follow us on LinkedIn, Twitter, Instagram, and Facebook.

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