Troxell Communications
Job Description

Job Title: Administrative Sales Assistant
Department: Support
Reports To: VP of Administration
Job Purpose: Inside and outside sales support for Account Executives
FLSA: Non-Exempt
Prepared Date: December 2007

Summary
This position provides administrative and sales support and requires knowledge of products, department processes and procedures.  Professional telephone skills that include taking incoming sales inquiries from all zones in the U.S. during AE absence, new AE ramp-up & AE top producer support, order follow up and problem solving. Core product knowledge, research of customer past purchases, fast and efficient preparation of quotes. Proficient PC computer skills and the ability to navigate APPX system for order entry are also requirements of this position. Report and make management aware of activities that are relevant with possible monitoring. Attend training opportunities through visiting vendors, Summit, trade and education shows, as requested.

Essential Duties & Responsibilities include the following. Other duties may be assigned.

Assists assigned Account Executives with order processing and sale support.

Provides temporary coverage of phones, faxes, e-mails, bid / quote requests and general sales support sales for all territories. Process purchase orders during AE vacations or extended leave.

Interface with zone managers, corporate departments and vendors as required.  

Maintain vacant territories through customer follow-up, problem solving, quotes while interacting with technical services and corporate trainer / sales coordinator.

Proficient with Goldmine and TROX.COM to update contact activities and relevant information to assist assigned Account Executive upon return or new hire.

Carry out sales and marketing assignments and campaigns within timelines allotted.

Monitor and report competitors’ activities or market environment changes to department lead.

Assist Account Executives and Zone Managers with shows, events or meetings working with the marketing dept.

Attend all local training provided by vendors, Infocomm and Summit. Stay current with industry publications and core products marketed by Troxell Communications, Inc.

Qualifications to perform this job successfully, an individual must have excellent verbal, writing and reasoning skills. An individual must have exceptional PC skills and the ability to learn company’s proprietary computer system. Experience in a sales support role with a full understanding of how departments interact in the sales process.

Education / Experience some college or equivalent experience preferred. Must be PC proficient with MS Office experience.

   

Email jobs@trox.com or fax to 602-470-0847 to apply for this position

Troxell Communications promotes an alcohol/drug free workplace and conducts preemployment drug testing & background check must be met.  EOE M/F/D/V

 

CAREER OPPORTUNITIES